Hugo Extercatte
hextercatte@legamaster.com

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Updated March 24th, 2020 by Hugo Extercatte

My e-Board Touch does not recognize any touch entries. What can I do?

1. Calibration before first use is required. 2. Make sure that the surface of the touch system is not interfered by other objects , e.g. the sleeve of a jacket. 3. Make sure that no light sources are directly shining on the surface of the board . 4. Place your stylus or finger at an angle of 90 degrees on the touch surface. 5. Don't hold the stylus ...

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Updated March 11th, 2020 by Hugo Extercatte

Will the Android version in the ETX xx20 series update automatically?

No, you have to search for an update manually in the menu of the screen...

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Updated March 11th, 2020 by Hugo Extercatte

Can you create a supervisor level to the Android version in the ETX-xx20 series?

No you cannot. It is not possible to create levels of access like supervisor or user. By means of using a pin-code you can block or access key-settings. ...

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Updated May 27th, 2020 by Hugo Extercatte

Where can I download the Sessions software?

You can download Sessions by clicking on below link. After installing the software on your device, you can activate Sessions by filling in your license key. Get your Sessions software here ...

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Updated April 7th, 2020 by Hugo Extercatte

Can the ETX20 series being used in portrait mode?

Yes they can. This is quite easy to be selected in a Windows settings menu.  It also can be selected in an Android environment, but this will give a somewhat distorted picture, so it is not recommended there....

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Updated May 27th, 2020 by Hugo Extercatte

Does my touch monitor support pen and touch mode / object recognition

Older models do not support this feature. XTX, STX-XX50 and ETX-XX20 (PLUS) touch-monitors and up do support this feature. In general, Legamaster touch monitors released in 2020 and up support the feature....

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Updated April 7th, 2020 by Hugo Extercatte

What is the diameter of the laserpointer LX4

This is about 1,1 cms....

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